Terms & Conditions

Eligibility

You must be legally capable of entering into a binding agreement to use our services. Where our services are being used on behalf of a business or organization, you confirm that you have the necessary authority to represent and bind that business or organization.

By using our services, you confirm that the information provided by you is accurate, complete and up to date. You are responsible for informing us if any information provided during registration, onboarding or use of our services changes.

Use of Our Services

You agree to use Fintrick's website and services only for lawful purposes and in accordance with these Terms & Conditions. You must not use our services to engage in fraudulent, unlawful, abusive or misleading activities, or in any manner that could harm our systems, services, partners or other users.

You must not attempt to gain unauthorized access to our systems, interfere with the operation of our platform, introduce malicious code, reverse engineer our technology, or use our services in a manner that could compromise their security or reliability.

Fintrick may restrict, suspend or terminate access to services where we reasonably believe that an account or transaction is being used for fraudulent, prohibited, unlawful or unauthorized activity, or where required to comply with applicable law or the requirements of our partners.

Business and Merchant Information

Where our services involve business or merchant onboarding, you may be required to provide certain business, identity, tax, banking or other verification information. You agree to provide genuine and accurate information and documents and to cooperate with reasonable verification requirements.

Fintrick may conduct or facilitate verification through appropriate third-party service providers or partners. Approval of an account or business is subject to applicable eligibility, verification and compliance requirements and does not guarantee continued access to any particular service.

Transactions and Third-Party Services

Certain Fintrick services may involve integrations with banks, payment service providers, technology providers or other third parties. Where applicable, transactions or services may be subject to the terms, policies and requirements of those third parties in addition to these Terms & Conditions.

Fintrick does not control the systems or services operated independently by third parties. Accordingly, delays, interruptions, technical issues or other circumstances affecting a third-party service may affect the availability or processing of related services.

Fees and Payments

Any fees applicable to the services provided by Fintrick will be communicated to you through the relevant service, commercial agreement, order form or other applicable documentation.

You agree to pay applicable fees within the agreed time. Unless otherwise agreed in writing, fees paid for services may not be refundable once the relevant service has been provided or activated.

Fintrick reserves the right to change its fees or pricing from time to time. Any applicable changes will be communicated through appropriate channels or reflected in the relevant commercial terms.

Intellectual Property

All content, software, designs, graphics, logos, trademarks, documentation, technology and other materials made available through the Fintrick website or services are owned by or licensed to FINTRICK INNOVATIONS PRIVATE LIMITED, unless otherwise stated.

You may use our services only for their intended purpose and in accordance with these Terms & Conditions. Nothing in these terms gives you ownership of Fintrick's intellectual property or grants you a license beyond what is necessary to use the relevant services.

You must not copy, reproduce, modify, distribute, sell, lease, publish or otherwise exploit Fintrick's intellectual property without our prior written permission.

Confidentiality

We understand that businesses may share confidential information with us while using our services. Fintrick will take reasonable steps to protect confidential information and will use such information only for legitimate business purposes, service delivery, support, security, compliance or as otherwise permitted by applicable agreements or law.

You are also responsible for protecting any confidential information, credentials, documentation or access details provided to you by Fintrick.

Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use and protect information.

By using our services, you acknowledge that you have read and understood our Privacy Policy and consent to the processing of information as described in that policy, to the extent required by applicable law.

Service Availability

We aim to keep our website and services available and reliable, but we do not guarantee that they will always be available without interruption.

Services may occasionally be unavailable due to maintenance, upgrades, technical problems, network failures, security incidents, circumstances affecting third-party providers or other events beyond our reasonable control.

We may also temporarily restrict access to certain services where necessary to protect our systems, users or partners.

Disclaimer

Our website and services are provided on an "as available" and "as is" basis to the extent permitted by applicable law. While we make reasonable efforts to provide accurate information and reliable services, we do not guarantee that our website or services will always be uninterrupted, error-free or completely secure.

Information provided on our website should not be considered financial, legal, tax or professional advice unless expressly stated otherwise.

Limitation of Liability

To the maximum extent permitted by applicable law, Fintrick and its directors, employees, affiliates, partners and service providers will not be liable for any indirect, incidental, special or consequential loss arising from or relating to your use of our website or services.

This includes losses resulting from interruptions, technical failures, unauthorized access, loss of data, third-party services or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Indemnification

You agree to indemnify and hold harmless Fintrick, its directors, employees, affiliates and service providers from claims, losses, damages, liabilities, costs or expenses arising from your misuse of our services, violation of these Terms & Conditions, violation of applicable laws, or infringement of the rights of another person or entity.

Suspension and Termination

Fintrick may suspend or terminate your access to some or all services if you breach these Terms & Conditions, provide inaccurate or misleading information, engage in prohibited or fraudulent activity, fail to meet applicable payment or compliance requirements, or where suspension is necessary to comply with legal or regulatory requirements.

You may stop using our services at any time, subject to any applicable contractual or commercial obligations between you and Fintrick.

Termination or suspension of access will not affect provisions that are intended to continue after termination, including provisions relating to intellectual property, confidentiality, liability and applicable law.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, business practices, technology or applicable laws. Any updated version will be published on this page with a revised "Last Updated" date.

Your continued use of our website or services after the updated terms have been published will constitute your acceptance of the revised Terms & Conditions, to the extent permitted by applicable law.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any dispute arising out of or relating to these Terms & Conditions or the use of our services shall be subject to the jurisdiction of the courts having appropriate jurisdiction, unless otherwise agreed in a written agreement between Fintrick and the relevant customer or business.

Contact Details

For any queries, concerns, or complaints:

  • Company Name: FINTRICK INNOVATIONS PRIVATE LIMITED
  • GST: 29AAHCF0376L1Z8
  • Email: tech@fintrickinnovations.com
  • Phone: +91 9292024432
  • Address: Shop No. 213, 2nd Floor, Spectrum Business Centre, Kulshekar, Dakshina Kannada, Mangalore, Karnataka, India, 575005